Question 1

What services does VITALITY offer?

Accepted Answer

VITALITY offers IV hydration therapy, vitamin injections, and medically supervised weight loss programs. All services are administered by licensed healthcare professionals in our Alexandria and Ladysmith locations.

Question 2

Do I need a prescription or referral?

Accepted Answer

No prescription or referral is needed for most of our services. During your first visit, our team will review your health history and discuss your wellness goals to ensure the treatments are appropriate for you.

Question 3

How do I book an appointment?

Accepted Answer

You can book online through our website, call either of our locations directly, or use the Book Now button on any page. We offer same-day appointments when available.

Question 4

What should I bring to my first appointment?

Accepted Answer

Please bring a valid photo ID, any relevant medical records, a list of current medications, and your preferred payment method. Completing our intake forms online before your visit can save time.

Question 5

How long does an IV session take?

Accepted Answer

Most IV sessions take 30-60 minutes depending on the drip selected. We recommend allowing up to 90 minutes for your first visit to complete paperwork and consultation.

Question 6

Does IV therapy hurt?

Accepted Answer

Most clients feel only a small pinch during needle insertion. Our nurses are highly skilled at finding veins and making the process as comfortable as possible. Once the IV is placed, you can relax during the infusion.

Question 7

How often should I get IV therapy?

Accepted Answer

This depends on your individual health goals. Some clients benefit from weekly sessions for specific concerns, while others come monthly for maintenance. We'll recommend a schedule during your consultation.

Question 8

Are there any side effects?

Accepted Answer

Side effects are rare when IV therapy is administered properly. Some people experience a cool sensation during the infusion. Bruising at the injection site is possible but uncommon.

Question 9

Why are injections better than oral vitamins?

Accepted Answer

Vitamin injections bypass the digestive system, delivering nutrients directly into your bloodstream for significantly higher absorption rates. Oral supplements typically have 20-50% absorption due to digestion and metabolism, while injections may achieve substantially better bioavailability.

Question 10

How quickly will I feel the effects?

Accepted Answer

Many clients notice increased energy within 24-48 hours. Optimal results typically develop with regular treatments over several weeks as your nutrient levels are restored.

Question 11

Which vitamin injection is right for me?

Accepted Answer

During your consultation, we'll discuss your health goals, symptoms, and lifestyle to recommend the most appropriate vitamin therapy. We can also review lab work to identify specific deficiencies.

Question 12

What makes medical weight loss different?

Accepted Answer

Medical weight loss is supervised by healthcare professionals who can identify underlying health issues, prescribe medications when appropriate, and provide evidence-based strategies tailored to your physiology.

Question 13

Do you prescribe weight loss medications?

Accepted Answer

Yes, when appropriate. Our medical team evaluates each patient to determine if medication could support their journey. We offer various FDA-approved options and monitor patients closely.

Question 14

How much weight can I expect to lose?

Accepted Answer

Results vary based on individual factors, but most clients following our program lose 1-2 pounds per week. We focus on sustainable, long-term results rather than rapid weight loss.

Question 15

What forms of payment do you accept?

Accepted Answer

We accept all major credit cards, debit cards, and HSA/FSA cards. Payment is due at the time of service.

Question 16

Do you accept insurance?

Accepted Answer

We do not bill insurance directly. However, we can provide receipts for you to submit to your insurance company for potential reimbursement, depending on your plan.

Question 17

What is your cancellation policy?

Accepted Answer

We require at least 24 hours notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to a $50 fee.

Frequently Asked Questions

General

IV Hydration Therapy

Vitamin Therapy

Weight Loss Programs

Policies & Payment

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