Privacy Policy

Introduction

VITALITY by pacs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services at our Alexandria, Virginia location.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Schedule an appointment or consultation
• Fill out our contact form
• Subscribe to our newsletter
• Create an account on our website

This information may include your name, email address, phone number, mailing address, and health-related information necessary for providing our services.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process and manage your appointments
• Send you appointment reminders and follow-up communications
• Respond to your inquiries and provide customer support
• Send promotional communications (with your consent)
• Improve our website and services
• Comply with legal obligations

HIPAA Compliance

As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is handled in accordance with HIPAA regulations. We maintain appropriate administrative, technical, and physical safeguards to protect the privacy and security of your health information.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist in our operations
• To comply with legal obligations or respond to lawful requests
• To protect our rights, privacy, safety, or property
• With your consent or at your direction

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Request a copy of your health records

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.